SLOAN accepts returns on unused, unworn items, with original tags attached and in their original packaging, within 21 days from the date you received them. Cash purchases may only be returned for credit. Gift card sales are final and may not be returned. There are no returns or exchanges on custom or specialty orders.

Return By Mail
Please contact us at sales@bysloan.com to advise us of your concerns before shipping the product back. Returns must be unworn, with all tags attached, in the condition you received them. Please try on carefully.

Once your return is received and inspected (usually within 72 hours of receipt), we will issue a refund to the original payment method, with the exception of cash payments, for which a credit will be issued. If your returns do not adhere to the standards, the garment(s) will be shipped back to you.

We do not assume responsibility for reimbursement or compensation in the event that a return package is lost, stolen, or mishandled. We reserve the right to refuse merchandise returns that does not meet our return policy.

Exchanges
If you would like to exchange your item, please return the item you wish to exchange, and place a new order instore or online.

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